Job title: Director of Projects and Production

Contract Type: Maternity Cover (January start date TBC)

Location: Shoreditch, London

Hybrid/Remote: WFH Monday & Friday. In the office Tuesday-Thursday

About us

Seen Studios is a B Corp certified creative agency that designs brand environments with purpose, collaborating with some of the industry’s leading global brands. We create authentic retail spaces and activations using cutting edge materials, innovative digital platforms and efficient build methods. Creativity, consumer insights and sustainability are at our core.

We are part of Captivate Group and within this we have three sister agencies; SEEN Connects, Seen Presents and Stir.

Key Responsibilities

Product Excellence

• Lead the successful delivery of projects to ensure outputs meet the required standard, are delivered on time, and within agreed budgets.

• Drive collaboration across Experiential, Design & Build, and Integrated teams to deliver integrated and innovative solutions.

• Oversee project allocations and capacity planning, alongside the operations team, to ensure efficient use of resources and smooth delivery.

• Lead on key projects where necessary, maintaining oversight of delivery quality and operational excellence.

• Act as senior point of contact for clients on project delivery, ensuring satisfaction and long-term partnerships.

• Partner with Creative, Production, Strategy, and Account teams to ensure a seamless client experience from pitch through delivery.

• Lead pitches and new business opportunities from the Projects function, contributing to agency growth.

• Pre and on-site involvement for large scale projects across the business when multiple are being delivered at the same time to ensure best practice and excellence of delivery and product – this may include budget creation and checking, key meeting attendance, team curation coaching.

• Help bring a sense of calm as live projects get to the business end of delivery

Financial / Commercial

• Own all project-related financial reporting, including GP, WIP, and live financial tracking.

• Act as the main liaison with Finance to ensure accurate reporting and locked GP numbers.

• Approve all team financials including invoices, POs, and expenses, ensuring compliance and control.

• Monitor and manage project profitability and overall financial performance.

• Collaborate with Finance and senior leadership to ensure accurate forecasting and financial health across all projects.

• Bring in new relationships when and where possible including clients and vendors.

Operational

• Implement and refine core processes, tools, and systems within the Projects function to drive operational effectiveness.
  Evaluate and roll out project management platforms (e.g. Float, Asana, Paprika) to enhance efficiency and delivery standards.

• Identify and mitigate delivery risks early, maintaining high standards of control and accountability.

• Suggest and implement operational efficiencies across the team, ensuring scalability and consistency.

• Build out the supply chain to ensure guarantee of supply, guarantee of quality at a fair price with lowest reasonable risk in selection.

• Identify opportunities to evolve the Projects function based on client needs, market trends, and team feedback.
  Foster a high-performing, inclusive, and collaborative team culture that supports innovation and excellence.

Team

• Line manage 3-4 direct reports, overseeing development, performance, and progression.

• Lead the Projects team as the main point of contact for SLT/SMT on planning, resourcing, finance, and performance.

• Champion training, recruitment, and development initiatives to build a motivated, skilled, and engaged team.

• Run key team rituals including team meetings, roundups, learnings, and one-to-ones to maintain communication and morale.

• Create clear growth paths and development plans for team members in partnership with HR.

• Contribute to broader business planning and participate in quarterly and annual strategy sessions to align team goals with company objectives.

Strategy and Leadership

• Work closely with the senior leadership team to define and implement the overall project delivery strategy.

• Contribute to agency-wide strategy and planning, ensuring Projects function goals align with broader business objectives.

• Participate in quarterly and annual strategy sessions, providing insights and recommendations on project resourcing, capabilities, and growth opportunities.

• Identify emerging market trends, client needs, and operational innovations to future-proof the Projects function.

• Represent the Projects team in leadership discussions, supporting decision-making on new business initiatives, service lines, and cross-functional priorities.
  

What We’re Looking For:
The ability to:

• Produce a consistently high product, on time and on budget.

• Put the client at ease and deliver repeatable, excellence in client experience.

• Manage and develop a team of Directors / Leads with different skill sets.

• Bring passion to your team and your projects whilst being calm and patient.

• Champion a team that feel supported and happy but challenged and accountable.

• Show attention to detail.

• Personable, human and authentic.

The Interview Process:

1. If you are shortlisted, we will invite you to join a 30 minute virtual call for us to get to know you better and for us to tell you more about the role and agency, and answer any initial questions. 

2. If we think you'd be a great fit, we will then invite you to do a task relevant to the role you've applied for, which we wouldn't expect to take more than one hour. 

A final decision will be made following this. 

Benefits:

💰 Salary reflective of your experience and in line with internal benchmarks
🏠 Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays and Thursdays and from home on Mondays and Fridays.  
🕙 Core Hours of 10:00 - 17:00 with the flexibility to start anytime between 08:00 - 10:00 and finish between 17:00 - 19:00.
🌴 24 days of annual leave, increasing to 25 after one year and 26 after two years of service 
🥰 3 floating days a year to support your wellness and mental health
🧖‍♀️ Mental health support with hey Plumm
✈️ Sabbatical every five years of service
🧑‍⚕️ Private healthcare cover and life insurance
🚲 Cycle to work scheme and annual season ticket loan available
🥳 Regular team and company socials

and more!

At Studios, we are committed to providing an inclusive environment where everyone feels seen, heard and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.